top of page

Return and Refund Policy for MOCK ONE Northwest

​

Return and Refund Policy

Last updated: November 22, 2025

​

Thank you for shopping at MOCK ONE Northwest.

​

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

​

The following terms are applicable for any products that You purchased with Us.

​

Interpretation and Definitions

Interpretation

​

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

​

For the purposes of this Return and Refund Policy:

​

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MOCK ONE Northwest LLC, 9203 SW 75th Avenue, Tigard.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to MOCK ONE Northwest, accessible from https://www.mockonenorthwest.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Conditions for Returns

We sell our bicycles from MOCK ONE Northwest LLC in an “AS IS” purchase process. We do not offer returns once purchaser has taken ownership and paid for the item in full.

​

The following Goods cannot be returned:

​

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

​

Contact Us

​

If you have any questions about our Returns and Refunds Policy, please contact us:

​

bottom of page